Selling Services


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Training Outline

What is selling?
- Sales as a process
- The selling equation
- Partnering
- Leverage

The role of image:
- Managing first impressions
- Influencing the buying decision

The sales process.

Traits and trust.

Communication skills in sales.

Questioning skills:
- Open
- Probing
- Reflective
- Hypothetical
- Closed
- The Funnel Technique

Listening skills.

Expectations, features and benefits.

How to handle objections.

How to recognize buying signals and closing.

How to lose the sale.

Read What Experts Say About Us

I have reviewed the program. I love the information! As always, content good! Are there new ones coming!!??

Thank you for your communication! Your company and products are awesome!

Julia Demkowski, MBA/PM
Stanford MC

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